How to Cancel Kentwood Springs

• Kentwood Springs
• DS Services of America Inc

Kentwood Springs is a water delivery service that offers a variety of products and services to meet the hydration needs of their customers. Their services include home and office water delivery, bottleless filtration systems, and coffee and tea services. Their home and office delivery service provides customers with convenient access to clean and refreshing bottled water. With a range of sizes available, customers can choose the option that best fits their needs. Kentwood Springs also offers a variety of water cooler options, including freestanding and countertop models, to fit seamlessly into any space. For customers looking for a more environmentally-friendly option, Kentwood Springs offers bottleless filtration systems. These systems provide unlimited access to purified water without the need for plastic bottles, making it a sustainable choice for hydration. In addition to hydration services, Kentwood Springs also offers coffee and tea services. Customers can choose from a variety of traditional and specialty caffeinated and non-caffeinated beverages to keep them energized throughout their day. To sign up for the service, customers sign up for auto-pay with a credit or debit card. The parent company, DS Services, places a $50.00 authorization hold on the card an may perform a credit check on residential customers. New account can be created on the company website or by calling 866-407-7873. Once the account is set up, a service rep will come out to set up the dispenser, review operating procedures, and discuss where empty bottles will be left for pick-up. A person over the age of 18 must be present for the initial service call.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Using your phone, call 1-866-407-7873
2. Tell the representative that you’d like to cancel
3. Be sure to get a confirmation number or email for the cancellation
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Address and send the email to [email protected]
2. Compose an email requesting cancellation, for a confirmation number and final billing details

Follow these steps:

1. Use your internet browser to visit https://www.kentwoodsprings.com/support/contact-us
2. Now put in your info where it asks for it
3. Request cancellation in message box
4. Hit the link that says submit