How to Cancel Fitness First

• Fitness First

Fitness First, founded in 2008 in Silver Spring, Maryland, was a growing fitness chain focused on supporting members through personal and group training experiences. Peter Harvey, the company’s CEO and President, guided its expansion across cities like Bethesda and Frederick. Each location offered a wide range of high-quality workout equipment, including treadmills, elliptical machines, resistance ropes, and weights. The welcoming atmosphere was designed to help individuals of all fitness levels feel at home. Fitness First was known for its training services. Small group sessions gave people the chance to collaborate on shared goals, while classes like Yoga and Zumba added energy and variety. Instructors kept groups small to ensure everyone received enough attention and support. Personal Training provided one-on-one coaching. Clients first met with a trainer to set clear goals and evaluate their fitness level. A customized program was then created, and the trainer would work closely with the client to keep them on track. After Gold’s Gym acquired the brand in 2013, some locations transitioned to new branding or closed entirely. This has led to confusion for people still trying to cancel memberships. A detailed guide on this page outlines how to cancel your membership effectively and what information you’ll need to prepare.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Billing Address
• Account Number
• Date of Birth
• Amount of Last Charge
• Password
• Username
• Email Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge

Follow these steps:

1. Get a letter together and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and Keep a copy for your records.
2. Use certified mail to send the letter to the address provided to you by the gym
3. Using your phone, call the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
4. Be sure to get a confirmation number or email for the cancellation
5. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Using your phone, call the phone number for the gym you signed up at or attended most frequently
2. Ask for and write down the steps you need to take to cancel
3. Give the rep the info they need to find your account
4. Ask if you are in a contract or free to cancel
5. If asked to send a letter follow our instructions to do so!