How to Cancel Mate1

Mate1 is also known as

  • Mate1
  • Mate1.com
  • Mate 1
  • Mateone
  • Mate One

About Mate1

Mate1 is an online dating platform designed to connect singles looking for meaningful relationships. Founded in 2003 in Montreal, Quebec, the company continues to operate from its headquarters. It welcomes individuals of all backgrounds, religions, and preferences, offering an inclusive dating experience. With over 40 million registered users and 30 million website visitors, Mate1 is a well-established player in online dating. The platform has a gender distribution of 59% female users and 41% male users. CEO Elizabeth Wasserman leads the company’s operations and development. A standout feature of Mate1 is its pricing model, women can use all features for free, while men must pay to send messages and chat. This approach allows women to explore the platform freely while requiring men to subscribe for full access. Signing up is easy. Users create an account, set up a profile with personal details and preferences, and start browsing matches. The My Matches system suggests potential partners based on user criteria. Members can click Yes or No on profiles, and mutual interest allows them to connect. Users can refine their searches with filters like age, location, and lifestyle. Mate1 also includes interactive features. The flirt feature lets users send playful prompts, while the voice profile feature allows members to record an audio introduction. While women have free access, men need a paid membership to message others. Subscriptions cost $29.95 per month or $69.90 for six months. If users find a match or decide to leave, they can easily cancel their subscription and remove their profile through account settings.

Mate1 CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Date of Birth

E-Mail

Follow these steps:

  1. Compose an email
  2. Tell the representative that you’d like to cancel
  3. If applicable, ask for a refund
  4. Be sure to get a confirmation number or email for the cancellation
  5. Retain any confirmation numbers or emails you receive for your records
  6. Address and send the email to [email protected]

Phone (Live Agent)

Follow these steps:

  1. Using your phone, call 1-888-688-4760
  2. In the phone system choose 3
  3. Tell the representative that you’d like to cancel
  4. Give the rep the info they need to find your account
  5. Make sure that you won’t be charged again by asking the rep explicitly
  6. Be sure to get a confirmation number or email for the cancellation
  7. Retain any confirmation numbers or emails you receive for your records

Login

Follow these steps:

  1. Use your internet browser to visit http://www.mate1.com/
  2. Log in with email and password
  3. Scroll left to locate “Settings”
  4. Hit the link that says “Settings”
  5. Hit the link that says “Account Settings”
  6. Hit the link that says “Remove Profile Immediately”
  7. Hit the link that says “Submit”

MORE ABOUT Mate1

Address
Address 1334 Cornelia St
Address 2#354
CityPlattsburgh
State/Province/RegionNY
Zip/Postal Code12901
CountryUnited States
Address 2
Address 14270 Saint-Laurent Blvd
Address 2Suite 301
CityMontreal
State/Province/RegionQuebec
Zip/Postal CodeH2W 1Z3
CountryCanada
Contact Information
Phone 1888-688-4760
Email 1[email protected]
Email 2[email protected]
Email 3[email protected]
Twitter Urlhttps://twitter.com/mate1
Facebook Urlhttps://www.facebook.com/mate1/
Main Site Urlhttps://www.mate1.com
Help Site Urlhttps://www.mate1.com/help
Contact Form Urlhttps://www.mate1.com/nw/feedback/customerService
Policies
Terms Of Service Urlhttps://www.mate1.com/user-agreement
Privacy Policy Urlhttps://www.mate1.com/privacy-policy