How to Cancel HBO Go

• HBO Go

HBO Go offered an on-demand streaming experience to customers already subscribed to HBO through a traditional television provider. It was first released under the name HBO on Broadband in 2008 and rebranded as HBO Go in 2010 to reflect its enhanced functionality across digital devices. The HBO brand, short for Home Box Office, was founded in 1972 by Charles Dolan and is currently operated under Warner Media. Headquartered in New York City, HBO is accessible globally, with HBO Go particularly available in regions like the United States and Thailand, offering content in English and Thai. Subscribers could watch a wide range of HBO-produced and licensed programming through HBO Go. From current series to older seasons, films, documentaries, and sports content, the catalog was extensive. HBO Go could be accessed via mobile apps and was compatible with Apple and Android devices, Fire TV and tablets, Roku, Samsung Smart TVs, Chromecast, PlayStation, Xbox, TiVo, and computers via web browsers. There was no need to purchase HBO Go separately it was included for free with a valid HBO subscription from a cable or satellite provider. Pricing varied depending on the provider’s HBO package. Accessing the service involved downloading the HBO app or visiting the website and logging in through your provider. To end access, users needed to cancel the HBO subscription through their TV provider. Since HBO Go was an extension of that subscription, it could not be managed or canceled on its own.

Get together the following account information:

• First Name
• Last Name
• Email address on the account
• Password
• Address 1
• Address 2
• City
• State/Province/Region
• ZIP/Postal Code
• Name of your Television Provider

Follow these steps:

1. Use your internet browser to visit http://www.hbogo.com/#home/
2. Log in with Email address and Password
3. Now put in your info where it asks for it
4. Hit the link that says Dashboard
5. Scroll down to locate the unsubscribe option
6. Hit the link that says the unsubscribe option
7. Retain any confirmation numbers or emails you receive for your records

Follow these steps:

1. Using your phone, call 212-512-1208
2. Tell the representative that you’d like to cancel
3. Give the rep the info they need to find your account
4. Make sure that you won’t be charged again by asking the rep explicitly
5. Be sure to get a confirmation number or email for the cancellation
6. Retain any confirmation numbers or emails you receive for your records