Care.com is an online platform that specializes in connecting families with caregiving professionals. Designed to support various household and personal care needs, the site includes services such as child care, elder care, housekeeping, pet care, and special needs assistance. The platform was launched in 2006 by Sheila Lirio Marcelo after she faced challenges securing reliable child care for her family. She was joined by co-founders Dave Krupinski, Donna Levin, and Zenobia Moochhala to build what has now become one of the largest care marketplaces in the world.
Headquartered in Waltham, Massachusetts, Care.com now supports over 33 million users across 20 countries. Its services attract more than 6 million site visitors each month, and on average, a new job posting appears every 30 seconds. Care.com became a publicly traded company in 2014 and continues to expand its reach and offerings.
When visiting the site, users are presented with two main options: Find Care for those looking to hire, and Find Jobs for those offering care services. It’s free to create an account and browse either caregiver profiles or available job opportunities. To help build trust, caregivers are required to undergo a background check. Once completed, the results are displayed directly on their profile.
In addition to mandatory background checks, the platform verifies the identity of all caregivers to add another level of confidence for families hiring through the site. For those who want to stand out even more, a premium membership is available. This upgraded service improves profile visibility, provides unlimited job application access, and places the user higher in search results.
Care.com offers three premium membership plans for caregivers: a $39 monthly plan, a $78 plan for three months, and a $156 annual option. Each plan is set to auto-renew unless canceled. Those who wish to stop their subscription or delete their account can follow the cancellation steps detailed on the company’s website.
By combining robust safety measures with an easy-to-use interface and broad service coverage, Care.com continues to be a go-to resource for families in need of dependable care and individuals looking for meaningful care-related employment.
Care.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Login
Follow these steps:
Use your internet browser to visit https://www.care.com/
Log in with Email and password
Hit the link that says Account and Settings
Scroll down to locate Membership Information Section
Hit the link that says Close Account
Hit the link that says No thanks, cancel my membership
Hit the link that says a reason for why you are closing your account.
Hit the link that says Continue
Phone (Live Agent)
Follow these steps:
Using your phone, call (877) 227-3115
Tell the representative that you’d like to cancel
Give the rep the info they need to find your account
Be sure to get a confirmation number or email for the cancellation
Retain any confirmation numbers or emails you receive for your records
E-Mail
Follow these steps:
Compose an email including your account information
Tell the representative that you’d like to cancel
Be sure to get a confirmation number or email for the cancellation
